Payment Methods

Payment Summary

1. Accepted Payment Methods

We currently accept the following payment methods:

• PayPal
• Venmo

2. Payment Authorization

All payments must be successfully authorized and verified before an order can enter our fulfillment process. If a payment cannot be authorized or verified, the order may be delayed or canceled.

3. Payment Processing

Payment must be completed successfully before an order can be processed. Once payment has been successfully authorized and verified, the order can proceed according to the applicable order processing and fulfillment process.

4. Payment Verification

Payments must be successfully authorized and verified before an order can enter fulfillment. If a payment cannot be authorized or verified, the order may be delayed or canceled.

5. Failed Payments

If a payment cannot be successfully authorized or verified, the order may be delayed or canceled. Payment must be completed successfully before the order can be processed.

6. Payment Availability

Available payment methods may vary based on the customer's location, device, and applicable payment provider availability. The payment options available to you will be displayed at checkout.

7. Refund Processing

Approved refunds are issued to the original payment method used for the purchase.

Refunds are processed within 10 business days after the returned item has been received and approved.

8. Payment Support

If you experience an issue with payment authorization, payment verification, payment availability, or another payment-related matter, please contact our customer support team.

Email: support@aiyaxin.com

Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

When contacting support about a payment or order issue, please provide your order information and relevant details so we can review the issue and assist you.